Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with rentals and ensuring their needs are met with exceptional service.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rental management.
• Inspect and maintain rental equipment.
• Prepare rental invoices and process returns.
• Participate in ongoing training and education.
• Drive U-Haul vehicles and perform safety checks.
• Work in a moderate-risk environment with safety precautions.
• Physical demands include lifting and moving equipment.
• Opportunity for career advancement and bonuses.
• Be part of a supportive team environment.

Requirements

• Valid driver's license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical exertion and safety protocols.
• Willingness to participate in training programs.
• Strong interpersonal and communication skills.

Benefits

• Career stability and advancement opportunities.
• $100 hiring bonus.
• $300 bonus after certification.
• Health insurance and prescription plans.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym and mindset app reimbursement.
• Paid holidays, vacation, and sick days.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• Access to 24-hour physician services.