Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they receive exceptional service while managing equipment and technology.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and manage returns.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Work in a team-oriented environment.
• Receive on-the-job education and training.
• Enjoy various employee benefits and bonuses.

Requirements

• Valid driver's license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to work in a moderately risky environment.
• Must be able to use safety gear when required.
• Strong customer service skills.
• Motivated and friendly demeanor.
• Ability to learn and adapt to new technologies.
• Capable of working both indoors and outdoors.
• Must comply with U-Haul's nicotine-free hiring policy.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Employee stock ownership plan (ESOP).
• $100 hiring bonus and $300 completion bonus.
• Gym reimbursement program.
• Discounts on various products and services.
• Life insurance and legal program.
• 24-hour physician access for kids.
• Identity theft protection and critical illness insurance.