Customer Service Representative - Remote

Overview

U-Haul is seeking friendly, motivated individuals to join as Customer Service Representatives, providing exceptional service and support to customers while managing equipment and rentals.

In Short

• Assist customers with U-Haul products and services.
• Use technology to manage rentals and inventory.
• Inspect and maintain equipment.
• Prepare rental invoices.
• Participate in ongoing education and training.
• Drive and operate U-Haul vehicles.
• Work in a team-oriented environment.
• Handle physical tasks including lifting equipment.
• Receive bonuses upon certification and training completion.
• Maintain a good driving record.

Requirements

• Valid driver's license.
• High school diploma or equivalent.
• Ability to work in a moderately risky environment.
• Physical ability to lift at least 50 lbs.
• Willingness to use safety equipment.
• Good communication skills.
• Customer-oriented mindset.
• Team player attitude.
• Availability for flexible scheduling.
• No nicotine use in specified states.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Gym reimbursement program.
• Life insurance and legal assistance programs.
• Discounts on various products and services.
• 24-hour physician access for children.
• Identity theft protection services.