Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and assisting customers with their needs while managing equipment and inventory.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology for rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment.
• Prepare rental invoices and accept returns.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Handle propane filling and forklift operation (certification provided).
• Work in a moderate-risk environment with safety precautions.
• Receive on-the-job education and bonuses.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to work in a moderate-risk environment.
• Must not use nicotine products (specific states apply).

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and various discounts.
• Life insurance and critical illness insurance options.
• Access to 24-hour physician services for kids.
• Bonuses for hiring and completion of training programs.