Customer Service Representative - Remote

Overview

U-Haul is in search of friendly, motivated individuals for the position of Customer Service Representative, where you will assist customers and ensure they receive exceptional service during their journeys.

In Short

• Assist customers with U-Haul products and services.
• Use technology to manage rentals and inventory.
• Inspect and maintain equipment.
• Prepare rental invoices and handle equipment returns.
• Participate in ongoing training and education.
• Physical tasks including moving equipment and cleaning.
• Drive a forklift and fill propane (certification provided).
• Work in a supportive team environment.
• Opportunities for advancement and bonuses.
• Comply with safety precautions and use protective gear.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to lift a minimum of 50 lbs.
• Strong communication and problem-solving skills.
• Willingness to learn and use technology.
• Ability to work in varying environments.
• Commitment to a healthy work environment.
• Must not use nicotine products in specific states.
• Desire to provide excellent customer service.
• Team player with a positive attitude.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Discounts on various products and services.
• Life insurance and legal program benefits.
• 24-hour physician available for kids.
• Critical illness and accident insurance options.
• Employee Assistance Program for personal support.