Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and assistance to customers while managing equipment inspections and rentals.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain rental equipment.
• Prepare rental invoices and handle returns.
• Participate in ongoing education through U-Haul University.
• Drive U-Haul trucks and trailers.
• Install hitches and trailer wiring.
• Clean and check equipment fluid levels.
• Earn bonuses for certification and performance.
• Work in a supportive team environment.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to participate in safety training.
• Good communication skills.
• Customer service mindset.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Cash bonuses for performance and certification.
• Discounts on various products and services.