Customer Service Representative - Remote

Overview

Empower Professionals is hiring a Customer Service Representative! Work remotely or hybrid with flexible daytime hours.

In Short

• Answer calls, emails, and chats.
• Provide service information.
• Resolve customer issues.
• Update records and reports.
• Follow up on inquiries.
• Work with internal teams.
• Escalate urgent cases.

Requirements

• Strong communication skills.
• Ability to problem-solve.
• Experience in customer service.
• Attention to detail.
• Ability to work independently.

Benefits

• Flexible working hours.
• Remote work options.
• Competitive pay.
• Opportunity for part-time or full-time work.