Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will play a vital role in providing exceptional service to customers, assisting them with their needs and ensuring their experience is positive while maintaining equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain U-Haul equipment.
• Prepare rental invoices and handle returns.
• Participate in ongoing training through U-Haul University.
• Opportunities for career advancement.
• On-the-job education and certifications.
• Health benefits and paid time off.
• Work in a supportive team environment.
• Immediate hiring bonuses available.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting.
• Willingness to use protective gear when necessary.
• Commitment to a healthy work environment.
• Strong communication skills.
• Customer-oriented attitude.
• Ability to work in a team.
• Flexibility in handling various tasks.
• Open to continuous learning and training.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement programs.
• Life and travel insurance benefits.
• 24-hour physician access for children.
• Employee assistance programs.
• Identity theft protection services.