Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and assisting customers with their needs while managing equipment and inventory.

In Short

• Assist customers at U-Haul centers with products and services.
• Utilize smartphone technology for managing rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and handle equipment returns.
• Drive forklifts and install hitches (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Career stability and opportunities for advancement.
• Receive a hiring bonus and other financial incentives.
• Health and wellness benefits available.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to work with safety precautions.
• Customer-focused attitude.
• Ability to learn and use technology effectively.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Access to a 24-hour physician for children.
• Life and critical illness insurance options.