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Customer Service Representative - Remote

Posted 3 days ago
Customer Service
Full Time
PA, USA

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team providing exceptional service to customers, assisting with equipment inspections and returns, and using technology to manage rentals.

In Short

  • Provide assistance to customers at U-Haul centers.
  • Use smartphone technology for managing rentals.
  • Inspect and maintain equipment.
  • Prepare rental invoices.
  • Participate in ongoing education through U-Haul University.
  • Drive forklifts and install hitches (certification provided).
  • Work in a team-oriented environment.
  • Earn bonuses for hiring and certification completion.
  • Opportunities for career advancement.
  • Receive benefits including health insurance and retirement plans.

Requirements

  • Valid driver's license with a good driving record.
  • High school diploma or equivalent.
  • Ability to handle physical demands of the job.
  • Willingness to follow safety precautions.
  • Ability to work in a fast-paced environment.
  • Strong customer service skills.
  • Willingness to learn and participate in training.
  • Must not use nicotine products (in specific states).
  • Ability to work flexible hours.
  • Team player with good communication skills.

Benefits

  • Career stability and opportunities for advancement.
  • Health insurance and prescription plans (if eligible).
  • Paid holidays, vacation, and sick days (if eligible).
  • 401(k) savings plan and employee stock ownership.
  • Gym reimbursement and other wellness programs.
  • Life insurance and legal program benefits.
  • Discounts on various products and services.
  • Continuous education and training opportunities.
  • 24-hour physician access for children.
  • Identity theft protection and critical illness insurance.

EMove

EMove

U-Haul Co. of Connecticut is part of U-Haul Holding Company, which has been a leader in the do-it-yourself moving industry since 1945. Founded by L.S. 'Sam' Shoen and Anna Mary Carty Shoen, U-Haul was created to meet the growing demand for accessible moving equipment across the U.S. and Canada, particularly after World War II. The company offers a wide range of services, including equipment rental and portable storage solutions, while fostering a culture of health and wellness among its employees. U-Haul is committed to providing outstanding customer service and career growth opportunities, making it an ideal workplace for individuals who thrive in dynamic, fast-paced environments.

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