Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team providing exceptional service to customers, assisting them with equipment and ensuring a smooth rental experience.

In Short

• Assist customers inside and outside U-Haul centers.
• Use smartphone-based U-Scan technology for rentals.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and manage returns.
• Install hitches and trailer wiring.
• Fill propane and drive forklifts (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a moderately risky environment with safety precautions.
• Opportunities for career advancement and benefits.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to lift equipment weighing a minimum of 50 lbs.
• Willingness to use protective clothing or gear.
• Must comply with U-Haul's nicotine-free hiring policy.

Benefits

• Career stability and opportunities for advancement.
• $100 hiring bonus and $300 cash bonus upon certification.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Discounts on various products and services.
• 24-hour physician availability for kids.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Wellness programs and reimbursements.