Customer Service Representative - Remote

Overview

Filterbuy is seeking a Customer Service Representative who will engage with customers to address inquiries and maintain expert knowledge about company products and services.

In Short

• Position: Customer Service Representative (High Volume)
• Location: Remote (Central Standard Time)
• Duration: Full-Time, Permanent
• Pay Rate: $16.75/hour
• Responsibilities include answering customer inquiries via phone and email.
• Must have minimum 3 years of high volume call center experience.
• Team collaboration and problem-solving skills are essential.
• Schedule includes rotating weekends.
• Expected to work 40 hours per week.
• Company Overview: Leading ecommerce company focused on high-quality products and customer experiences.

Requirements

• Minimum of 3 years high volume call center experience
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer high volume calls and emails daily
• Ability to share work among a customer service team
• Attentiveness and patience
• Time management skills
• Ability to find a positive in any situation

Benefits

• Equal employment opportunities for all employees and applicants