Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring they have a positive experience while using U-Haul products and services.

In Short

• Assist customers inside and outside U-Haul centers.
• Use smartphone technology for managing rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and handle returns.
• Participate in ongoing education programs.
• Drive forklifts and fill propane (certification provided).
• Work in a team-oriented environment.
• Receive on-the-job training.
• Potential for career advancement.
• Enjoy various employee benefits.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to learn and adapt to new technologies.
• Strong communication skills.
• Team player with a positive attitude.
• Commitment to safety and customer service.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) savings plan and employee stock ownership.
• Various discounts on products and services.
• Gym reimbursement and wellness programs.
• Life insurance and legal program benefits.
• 24-hour physician access for children.
• Identity theft protection services.
• On-the-job education and training.