Customer Service Representative - Remote

Overview

The Customer Service Representative at U-Haul plays a crucial role in assisting customers with their needs, ensuring exceptional service while working in a supportive team environment.

In Short

• Assist customers inside and outside U-Haul centers.
• Use smartphone technology for managing rentals.
• Inspect and maintain rental equipment.
• Prepare rental invoices and process returns.
• Participate in ongoing education through U-Haul University.
• Drive and hook up U-Haul trucks and trailers.
• Fill propane and install hitches (certifications provided).
• Work in a physically demanding environment.
• Receive on-the-job education and training.
• Enjoy a $100 hiring bonus and additional cash bonuses.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to work in a team-oriented environment.
• Physical capability to lift equipment weighing at least 50 lbs.
• Willingness to follow safety precautions and use protective gear.
• Strong communication and customer service skills.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Discounts on various products and services.
• Access to wellness programs and life insurance options.