Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, assisting customers with their needs and ensuring equipment is well-maintained.

In Short

• Provide customer assistance in U-Haul centers.
• Use smartphone-based technology for rentals.
• Inspect and maintain rental equipment.
• Answer customer inquiries about U-Haul products.
• Prepare rental invoices and manage returns.
• Install hitches and wiring for trailers.
• Drive forklifts and fill propane (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a team-oriented environment.
• Receive on-the-job training and bonuses.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to use protective gear when necessary.
• Commitment to a nicotine-free workplace.

Benefits

• Career stability with opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Various discounts on products and services.
• Life insurance and critical illness insurance options.
• Gym reimbursement program.
• 24-hour physician access for children.
• LifeLock Identity Theft Protection.
• Participation in Dave Ramsey’s SmartDollar Program.