Customer Service Representative - Remote

Overview

U-Haul is seeking friendly, motivated individuals to join their team as Customer Service Representatives, providing exceptional service and assistance to customers while managing equipment and rentals.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rental management.
• Inspect and maintain equipment.
• Prepare rental invoices and handle returns.
• Install hitches and perform propane filling.
• Drive forklifts (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Receive on-the-job training and bonuses.
• Ensure customer satisfaction throughout their journey.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to use protective equipment as needed.
• Strong communication skills and customer-oriented mindset.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.