Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs while ensuring the maintenance and inspection of equipment.

In Short

• Assist customers inside and outside U-Haul centers.
• Use smartphone technology to manage rentals.
• Inspect and maintain U-Haul equipment.
• Prepare rental invoices and accept returned equipment.
• Participate in ongoing education through U-Haul University.
• Drive and hook up U-Haul trucks and trailers.
• Provide answers and education regarding U-Haul products.
• Physical tasks including moving equipment.
• Work in a team-oriented environment.
• Opportunities for career advancement.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical tasks.
• Willingness to learn and adapt.
• Strong communication skills.
• Team player mentality.
• Ability to work in a fast-paced environment.
• Commitment to a healthy work environment.
• Must not use nicotine products in certain states.
• Open to ongoing training and certification.

Benefits

• Career stability and opportunities for advancement.
• $100 hiring bonus and $300 upon certification.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement program.
• Discounts on various products and services.
• 24-hour physician availability for kids.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.