Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, helping customers with their needs while managing equipment and rentals.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals and inventory.
• Clean and inspect equipment, ensuring safety and functionality.
• Prepare rental invoices and handle returned equipment.
• Participate in ongoing training and education.
• Drive forklifts and install hitches (certifications provided).
• Work in a supportive team environment.
• Receive on-the-job training and education.
• Enjoy a $100 hiring bonus and additional cash incentives.
• Health insurance and other benefits available if eligible.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a physically demanding environment.
• Willingness to follow safety precautions.
• Strong customer service skills.
• Motivated and friendly demeanor.
• Ability to work both indoors and outdoors.
• Commitment to ongoing education and training.
• Availability for hands-on working interviews.
• No nicotine use as per company policy.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Life insurance and business travel insurance.
• Gym reimbursement and wellness programs.
• Access to a 24-hour physician for kids.
• LifeLock Identity Theft Protection.
• Critical Illness and Group Accident Insurance.