Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team providing exceptional service to customers by assisting them with their needs and ensuring equipment is well-maintained.

In Short

• Assist customers inside and outside U-Haul centers.
• Manage rentals and inventory using smartphone technology.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Drive forklifts and fill propane (certification provided).
• Work in a physically demanding environment.
• Earn bonuses for completing training programs.
• Opportunities for career advancement.

Requirements

• Valid driver's license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical tasks, including lifting.
• Willingness to use protective gear when necessary.
• Strong customer service skills.
• Ability to work well in a team environment.
• Desire for ongoing learning and development.
• Commitment to a healthy work environment.
• Must not use nicotine products.
• Equal opportunity employer.

Benefits

• Career stability and opportunities for advancement.
• Health insurance & prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Gym reimbursement program.
• Life insurance and legal program.
• Discounts on various products and services.
• 24-hour physician available for kids.
• Identity theft protection services.