Customer Service Representative / Lot Attendant - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the position of Customer Service Representative, where you will assist customers and maintain equipment at a U-Haul center.

In Short

• Serve as the face of U-Haul by providing exceptional customer service.
• Inspect and maintain rental equipment.
• Use technology to manage rentals and inventory.
• Assist customers with U-Haul products and services.
• Drive and hook up U-Haul trucks and trailers.
• Prepare rental invoices and accept returned equipment.
• Participate in ongoing training through U-Haul University.
• Earn bonuses for hiring and completing training programs.
• Work in a supportive team environment.
• Opportunities for career advancement.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Forklift experience required.
• Ability to perform physical tasks, including lifting heavy equipment.
• Willingness to learn and participate in training programs.
• Good communication skills.
• Ability to work in a safe manner around equipment.
• Must be able to work various shifts as needed.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• Employee stock ownership plan (ESOP).
• Gym reimbursement program.
• Discounts on various products and services.
• 401(k) savings plan.
• Access to a 24-hour physician for kids.
• Identity theft protection and critical illness insurance.