Customer Service Representative / Lot Attendant - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the position of Customer Service Representative, where you will assist customers with equipment and provide exceptional service.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain equipment on the lot.
• Prepare rental invoices and process returns.
• Participate in ongoing education and training.
• Drive forklifts and install hitches (certifications provided).
• Work in a supportive team environment.
• Earn bonuses upon completion of training programs.
• Career advancement opportunities available.
• Health and wellness benefits provided.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to participate in safety training.
• Customer-oriented attitude.
• Ability to work both indoors and outdoors.
• Capable of lifting equipment weighing at least 50 lbs.
• Reliable and motivated to learn.
• Must comply with U-Haul's nicotine-free hiring policy.
• Must be able to work in a team environment.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Life insurance and legal program benefits.
• Gym reimbursement programs.
• Access to a 24-hour physician for children.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.