Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 4 days ago
Customer Service
Full Time
USA

Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and resolving any issues or inquiries they may have. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to help others.

In Short

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints in a professional and timely manner
  • Provide product information and assistance to customers
  • Process orders, returns, and exchanges
  • Maintain accurate records of customer interactions

Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment

Benefits

  • Passionate about providing top-notch customer service
  • Enjoy working in a dynamic team environment

TravelPerk

TravelPerk

TravelPerk is a rapidly growing SaaS platform that revolutionizes business travel by providing an all-in-one solution that balances traveler freedom with corporate control. Founded in 2015 and headquartered in Barcelona, the company has expanded to over 1,400 employees across Europe and North America. With a valuation of $2.7 billion following a successful Series E funding round, TravelPerk is recognized for its industry-leading travel inventory, robust management features, and exceptional customer support. The company has received numerous accolades, including being named one of the best places to work and a pioneer in business travel, serving notable clients like Wise, Red Bull, and Aesop. TravelPerk emphasizes a collaborative work environment and values diversity, aiming to reflect the global nature of its customer base.

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