Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team, ensuring exceptional service to customers and assisting them with their journeys.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based U-Scan technology for rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Answer customer questions regarding products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Work in a moderately risky environment requiring safety precautions.
• Physical demands include moving equipment weighing up to 50 lbs.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• On-the-job education and training.
• $100 hiring bonus and additional cash bonuses.