Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, assisting customers with their needs and maintaining equipment while being part of a supportive team.

In Short

• Assist customers inside and outside U-Haul center
• Use smartphone-based technology for rentals
• Move and hook up U-Haul trucks and trailers
• Inspect and clean equipment
• Prepare rental invoices
• Install hitches and trailer wiring
• Participate in ongoing education
• Drive a forklift (certification provided)
• Work in a physically demanding environment
• Receive on-the-job education and bonuses

Requirements

• Valid driver’s license
• High school diploma or equivalent
• Ability to maintain a good driving record
• Physical ability to handle equipment weighing 50 lbs
• Willingness to work around moving parts and machines
• Ability to use protective gear when necessary

Benefits

• Career stability and opportunities for advancement
• Health insurance and prescription plans
• Paid holidays, vacation, and sick days
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Gym reimbursement program
• Life insurance and business travel insurance
• Discounts on various products and services
• $100 hiring bonus
• $300 cash bonus upon certification completion