Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be integral in providing exceptional service to customers, assisting them with U-Haul products and ensuring their needs are met during their journeys.

In Short

• Work as part of a supportive team.
• Assist customers with U-Haul products and services.
• Use technology to manage rentals and inventory.
• Inspect and maintain equipment.
• Prepare rental invoices.
• Participate in ongoing education through U-Haul University.
• Physical involvement with moving and hooking up trucks and trailers.
• Drive a forklift (certification provided).
• Complete safety precautions while working.
• Opportunities for career advancement.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to lift equipment weighing a minimum of 50 lbs.
• Ability to work in a moderately risky environment.
• Willingness to participate in safety training.
• Strong communication skills.
• Customer service orientation.
• Ability to work both indoors and outdoors.
• Team player mentality.
• Flexibility to adapt to various tasks.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Life insurance and legal program.
• Discounts on various products and services.
• Gym reimbursement program.
• 24-hour physician access for children.
• Identity theft protection.