Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be part of a supportive team, helping customers with their needs while ensuring the maintenance and inspection of equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain equipment.
• Prepare rental invoices.
• Drive forklifts and install hitches (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a physically demanding environment.
• Receive on-the-job education.
• Enjoy career stability and opportunities for advancement.
• Receive a $100 hiring bonus and additional incentives.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to lift equipment weighing a minimum of 50 lbs.
• Willingness to work in a moderate-risk environment.
• Strong communication skills.
• Ability to work as part of a team.
• Customer-focused attitude.
• Basic technology proficiency.
• Willingness to obtain necessary certifications.
• Commitment to a healthy work environment.

Benefits

• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• Gym reimbursement program.
• 24-hour physician access for kids.
• Identity theft protection.
• Critical illness/group accident insurance.
• Career advancement opportunities.