Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, helping customers with their needs and ensuring equipment is well maintained.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone technology for managing rentals.
• Inspect and clean rental equipment.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.
• Drive forklifts (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a supportive team environment.
• Earn bonuses for hiring and training completion.
• Career stability and opportunities for advancement.

Requirements

• Valid driver's license with a good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting 50 lbs.
• Willingness to work in a moderately risky environment.
• Strong customer service skills.
• Ability to work as part of a team.
• Flexibility to participate in ongoing training.

Benefits

• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Discounts on various products and services.
• Life insurance and other protective programs.
• Gym reimbursement and wellness programs.