Customer Service Representative / Lot Attendant - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the role of Customer Service Representative, where you will assist customers and maintain equipment while providing exceptional service.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology to manage rentals and inventory.
• Inspect and maintain U-Haul equipment.
• Prepare rental invoices and process returned equipment.
• Participate in ongoing U-Haul education and training.
• Drive forklifts and install hitches (certification provided).
• Work in a supportive team environment.
• Receive on-the-job education and training.
• Enjoy various employee benefits including health insurance.
• Earn bonuses for hiring and training achievements.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical tasks, including lifting up to 50 lbs.
• Willingness to adhere to safety protocols.
• Customer service orientation and friendly demeanor.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other discounts.