Customer Service Representative / Lot Attendant - Remote

Overview

As a Customer Service Representative at U-Haul, you will assist customers with their needs and ensure they receive exceptional service while managing equipment and utilizing technology.

In Short

• Provide assistance to customers at U-Haul centers.
• Use smartphone technology for managing rentals.
• Inspect and maintain U-Haul equipment.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.
• Drive forklifts (certification provided).
• Participate in ongoing education through U-Haul University.
• Work in a team-oriented environment.
• Opportunities for career advancement.
• Receive a $100 hiring bonus and additional incentives.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to work in varying environments.
• Commitment to a healthy work environment (no nicotine use).
• Strong customer service skills.
• Ability to learn and use technology effectively.
• Team player with a positive attitude.
• Flexibility to work varied hours as needed.
• Participate in safety training and adherence to safety protocols.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Life insurance and additional benefits.
• Discounts on various products and services.
• Wellness programs and reimbursements.
• LifeLock Identity Theft Protection.
• 24-hour physician access for kids.