Customer Success Manager - Remote

Overview

At Emi Labs, we are on a mission to increase Frontline Workers’ access to professional opportunities by transforming the recruiting experience into an easy, human, and fair process. Our product, Emi, is an A.I. recruitment assistant that helps companies engage with applicants effectively.

In Short

• Manage relationships with enterprise clients.
• Drive user adoption through various initiatives.
• Deliver and communicate ROI throughout the customer lifecycle.
• Provide insights to work closely with product and tech teams.
• Be the trusted partner for customer use-case and product functionality.

Requirements

• 5+ years of working experience, with 2+ years managing enterprise accounts.
• Analytical mentality.
• Strong communication and executive presence.
• Leadership skills.
• Ability to create structure in ambiguous situations.
• Experience working with cross-functional teams.
• Thrives in a growing, early-stage startup environment.
• Fluency in English is a plus.

Benefits

• Flexible remote-first work culture.
• Stock Options as part of the compensation package.
• 3 weeks of vacation.
• Week off between Christmas and New Year's Eve.
• Physical Wellness program with Gympass.
• In-company English lessons.
• Access to an internal library with free books.
• This opportunity is open for candidates located in Argentina only.