Account Manager - Remote

Overview

The Account Manager at Eleken will manage client relationships, focusing on customer success and sales growth while working remotely.

In Short

• Manage long-term client relationships and gather feedback.
• Run discovery calls and recommend solutions.
• Handle invoicing and ensure timely payments.
• Conduct quarterly NPS calls to collect feedback.
• Spot risks and coordinate with internal teams.
• Reconnect with past clients for retention.
• Close inbound deals with warm leads.
• Work independently and proactively.
• Communicate effectively in English.
• Flexible working hours and fully remote.

Requirements

• 2+ years in B2B communication roles (Customer Success, Sales, Account Management).
• Confident in spoken and written English.
• Friendly and assertive demeanor.
• Comfortable on client calls.
• Ability to work independently.
• Interest in growing into a sales role.

Benefits

• Salary discussed individually based on experience.
• Flexible working hours.
• Paid vacations and sick leaves.
• Co-working space compensation.
• Finance support for tax payments and accounting.
• Employee referral bonus.
• Internal educational activities.
• Access to a corporate library.