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Sales Development Representative - Remote

Posted 12 weeks ago
Sales / Business
Full Time
Worldwide

Overview

This role will focus on cultivating and expanding a strong sales pipeline to drive new business opportunities for assigned clientele. Key responsibilities include cross-selling and upselling, consistently meeting sales targets, and fostering exceptional partner and customer satisfaction.

In Short

  • Effectively work and manage a sales pipeline with multiple prospects to acquire net new business
  • Cross-sell and upsell to develop new business when appropriate
  • Meet metrics including the incorporation of defined discovery questions, features and benefits, closing techniques, call performance objectives, and new logo targets/revenue targets
  • Regularly update Salesforce.com or applicable CRM with relevant notes to accurately forecast and close business within the average sales cycle
  • Consistently achieve or exceed monthly target(s) established by supervisor
  • Retain training and direction from company leadership
  • Professionally manage client expectations and workload
  • Adhere to company policies and values
  • Work effectively in a collaborative work environment and professionally represent EBQ to clients
  • Perform other duties as assigned

Requirements

  • Highly motivated and disciplined self-starter with excellent verbal and written communication skills
  • Proven experience in sales development, account management, or full sales
  • Background in technology sales is preferred
  • Adaptability and strong multi-tasking skills
  • Working proficiency in Outlook and Salesforce.com (or similar CRM)
  • Ability to effectively communicate at all levels of the organization
  • Process-oriented
  • High attention to detail
  • Ability to work effectively in a collaborative work environment
  • Ability to implement ideas and direction around sales process and messaging

Benefits

  • Equal opportunity employer
  • Support for individuals with disabilities
EBQ logo

EBQ

EBQ is a customer service-focused company dedicated to providing exceptional support to its clients. The organization emphasizes a collaborative work environment where employees are encouraged to engage with customers, address inquiries, and resolve concerns effectively. With a commitment to maintaining high customer satisfaction standards, EBQ values continuous learning and adherence to industry best practices. The company is an equal opportunity employer, promoting diversity and inclusion in the workplace.

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