Affiliate Operations Manager - Remote

Overview

Fogo is hiring an Affiliate Operations Manager to oversee the full lifecycle of affiliate operations, from onboarding and compliance to data validation, payouts, reporting, and campaign support, ensuring our partners and business teams succeed together.

In Short

• Manage the full cycle of affiliate operations, including onboarding, contracts, and payouts.
• Validate performance data, track commissions, and ensure accurate, timely payments in coordination with Finance.
• Deliver regular performance reports, monitor KPIs, and recommend process improvements.
• Serve as the main point of contact for affiliate Business Development Managers, collaborating with Finance, Legal, Product, and Marketing.
• Handle affiliate requests, disputes, and compliance checks with professionalism and accuracy.
• Maintain and refresh affiliate resources such as banners, creatives, and landing pages.
• Plan, launch, and optimize affiliate campaigns; manage communications across Telegram, newsletters, and email.
• Track and support the affiliate BD team’s tasks, incentives, and OKRs; run performance reviews and organize training sessions.
• Collect affiliate feedback, translate it into actionable improvements, and update playbooks.
• Partner with internal teams to support product feature launches and promotional campaigns.
• Detect and prevent abuse or fraud, adjusting commission structures and promotions as needed.
• Benchmark against competitor programs and provide insights to refine strategy.

Requirements

• 2–4 years of experience in affiliate or digital marketing operations, ideally within crypto or fintech.
• Solid understanding of affiliate program mechanics (e.g., tiered commissions, CPA models).
• Strong analytical and data skills (Excel, Google Sheets; SQL/BI tools a plus).
• Highly detail-oriented, process-driven, and well-organized.
• Proficiency in additional APAC languages is a plus.

Benefits

• Remote work with a global team.
• Opportunity to work in a dynamic DeFi space.
• Inclusive and diverse workplace.
• Collaborative environment with cross-functional teams.
• Professional growth and learning opportunities.