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Customer Success Manager - Remote

Posted 7 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join dLocal's Customer Success Team as a Customer Success Manager and be part of a global team that enables major companies to collect payments in emerging markets.

In Short

  • Work in a flexible, remote-first culture.
  • Be part of an international team with 1000+ members from 30+ nationalities.
  • Support global brands in payment processing.
  • Engage with B2B customers.
  • Develop an analytical mindset.
  • Utilize advanced Excel skills.
  • Demonstrate excellent communication skills in English.
  • Show problem-solving and multitasking abilities.
  • Participate in a talent pool for future opportunities.
  • Impact millions of people's daily lives through your work.

Requirements

  • Excellent written and oral communication skills in English.
  • Experience dealing with B2B customers.
  • Analytical mindset.
  • Advanced Excel skills.
  • Problem-solving and multitasking skills.

Benefits

  • Flexible, remote-first work culture.
  • Travel opportunities.
  • Health benefits.
  • Learning and development opportunities.
Dlocal logo

Dlocal

dLocal is a leading payments platform that empowers major global brands to collect payments across 40 emerging markets. By acting as both a payments processor and a merchant of record, dLocal facilitates seamless payment expansion for its clients, which include industry giants like Netflix, Amazon, Nike, Facebook, and Google. The company boasts a diverse team of over 900 professionals from more than 25 nationalities, fostering a flexible, remote-first culture that emphasizes collaboration, innovation, and customer-centric solutions. Joining dLocal means being part of a dynamic environment that is dedicated to tackling challenges and making a significant impact on millions of people's daily lives.

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