Quality Assurance Specialist - Remote

Overview

The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams.

In Short

• Conduct detailed quality reviews of ancillary insurance marketing presentations.
• Ensure accuracy, consistency, and adherence to established standards.
• Maintain the integrity of deliverables provided to brokers.
• Support continuous quality improvement across teams.
• Evaluate plan designs, rate structures, and financial summaries.
• Document review findings and report quality trends to leadership.
• Collaborate effectively in a fast-paced, remote environment.
• Strong ancillary product knowledge required.
• High attention to detail and commitment to accuracy.
• Minimum of 1 year of experience in ancillary insurance or related field.

Requirements

• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Training or coursework in insurance, finance, or business is a plus.
• Familiarity with quality assurance processes beneficial.

Benefits

• Health, wellbeing, retirement, and other financial benefits.
• Paid time off and overtime pay for non-exempt employees.
• Robust learning and development programs.
• Reimbursement of job-related expenses.
• Employee perks and discounts.