Implementation Specialist - Remote

Overview

The Implementation Specialist will support the new business and renewal process for clients of Digital Insurance, facilitating the flow of group business and ensuring effective communication and documentation.

In Short

• Support the implementation of health insurance solutions for clients.
• Communicate effectively with clients and carriers.
• Manage applications and required paperwork.
• Utilize Microsoft CRM for database management.
• Maintain accurate documentation and correspondence.
• Build relationships with carrier contacts.
• Adhere to confidentiality and HIPAA guidelines.
• Balance and prioritize tasks effectively.
• Work in a fast-paced environment.
• Participate in additional responsibilities as assigned by management.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to relate to diverse individuals.
• Self-motivated and disciplined.
• Bachelor's degree preferred.
• Experience in a benefits support role preferred.
• Proficient with Microsoft Office applications.
• Knowledge of health insurance products preferred.
• Familiarity with database applications is a plus.

Benefits

• Health and wellbeing benefits.
• Retirement and financial benefits.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses.
• Employee perks and discounts.
• Equity and inclusion initiatives.
• Supportive work culture.
• Equal employment opportunities regardless of background.