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Implementation Specialist - Remote

Posted Yesterday
Project Management
Full Time
USA
$70,000 - $90,000/year

Overview

As an Implementation Specialist, you'll be a core member of an implementation pod, working alongside an Implementation Manager to drive customer outcomes from onboarding through long-term success.

In Short

  • You ensure every customer we work with sees Odyssey as an indispensable partner.
  • You own and execute projects across new and existing customers.
  • You build strong, trust-based relationships with your assigned customer stakeholders.
  • You contribute to a scalable deployment playbook.
  • You proactively surface risks and work cross-functionally to keep implementations moving forward.

Requirements

  • You are a creative problem solver who digs in and finds a path forward.
  • You are an excellent communicator who can translate complex plans.
  • You have 1–2 years of experience in project coordination or customer success.
  • You thrive in early-stage startup environments.
  • You have solid technical acumen and experience with SQL or Excel.

Benefits

  • Medical/Dental/Vision plan(s).
  • Health services.
  • Short term disability.
  • Unlimited PTO.
  • Fair compensation based on salary bands.
Odyssey logo

Odyssey

Odyssey is a pioneering company dedicated to enhancing access to high-quality education across the United States, regardless of income or location. With a mission to simplify educational choices for parents, Odyssey utilizes proprietary technology to streamline the process of finding essential educational tools for children. As the first company focused specifically on education savings accounts (ESAs), Odyssey supports over 200,000 students nationwide, facilitating access to more than $2 billion in state funding. By collaborating with state agencies and educational vendors, Odyssey is committed to making a meaningful impact in the education sector, driving innovation and operational excellence in customer support to ensure families receive the assistance they need.

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