Customer Service Agent (French Speaking) - Remote

Overview

This position is for a Customer Service Agent who will be working remotely and providing support to French-speaking customers in various industries.

In Short

• Work from home as a Customer Service Agent.
• Fluency in French is required.
• Engage with customers through live chat, phone, and email.
• Handle customer inquiries and generate leads.
• Work in shifts between 7 am and midnight Amsterdam time.
• Receive extensive training and support.
• Long-term commitment of at least 12 months is required.
• Competitive salary with bonuses based on performance.
• Opportunity for professional growth and development.
• Work in a diverse and inclusive environment.

Requirements

• Excellent spelling and grammar in French (C1 level).
• Strong interpersonal and customer service skills.
• A customer-centric approach with empathy.
• Ability to multitask and thrive in high-pressure situations.
• Proven track record of excellent attendance and punctuality.
• Access to a home workspace with fast internet.
• Willingness to learn and adapt.
• Must be available for at least a year.
• Typing speed of more than 300 keystrokes per minute.
• Experience with cloud-based software applications.

Benefits

• Flexible remote work environment.
• Contribution to electricity, internet, and phone expenses.
• Provision of a computer with dual monitors.
• Opportunities for skill development and career growth.
• Regular team events and company activities.
• Annual bonus based on company performance.
• Fun and engaging international work culture.
• Extensive training and support from experienced staff.
• Chance to work with diverse clients across various sectors.
• Good earnings with performance bonuses.