Customer Service Representative English-speaking - Remote

Overview

We are looking for a Customer Service Agent to join our innovative global business, providing exceptional service to English-speaking customers remotely.

In Short

• Remote position with flexible working hours.
• Engage with customers via live chat, phone, and email.
• Generate leads for sales departments.
• Conduct multiple chat conversations simultaneously.
• Receive extensive training on products and services.
• Work with a diverse range of clients across various industries.
• Opportunity for personal and professional development.
• Competitive salary with bonus potential.
• Support for home office expenses.
• Inclusive and diverse work culture.

Requirements

• High level of English proficiency.
• Strong communication and multitasking skills.
• Ability to work flexible hours, including evenings and weekends.
• Commitment to at least 12 months in the role.
• Customer service experience is a plus.
• Willingness to learn and adapt.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Technical proficiency to handle various communication tools.
• Positive attitude and passion for customer service.

Benefits

• Work from anywhere in the world.
• Contribution to home office expenses.
• Company-provided computer with dual screens.
• Extensive training and ongoing support.
• Opportunities for career advancement.
• Annual performance-based bonuses.
• Dynamic and friendly work environment.
• Participation in team and company events.
• Gain experience with a variety of companies.
• Inclusive culture promoting diversity and belonging.