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Customer Service Agent - Remote

Posted 8 weeks ago
Customer Service
Full Time
Worldwide
2350000COP/month

Overview

We are looking for a Customer Service Agent to join our innovative global business, providing excellent service to English-speaking customers.

In Short

  • Remote position available immediately.
  • Engage with customers via live chat, phone, and email.
  • Generate leads for sales departments.
  • Work in a dynamic and supportive environment.
  • Flexible working hours with a minimum of 40 hours per week.
  • Extensive training provided.
  • Opportunity for career development.
  • Competitive salary with bonuses.
  • Work from anywhere in the world.
  • Inclusive company culture.

Requirements

  • High level of English proficiency.
  • Strong communication skills.
  • Ability to multitask and think quickly.
  • Customer-oriented mindset.
  • Availability for at least 12 months.
  • Willingness to work flexible hours.
  • Experience in customer service is a plus.
  • Ability to work independently.
  • Basic computer skills.
  • Positive attitude and enthusiasm.

Benefits

  • Contribution to electricity, internet, and phone expenses.
  • Company-provided computer with dual screens.
  • Opportunities for personal and professional growth.
  • Annual performance-based bonuses.
  • Fun team and company events.
  • Supportive work environment.
  • Flexible work arrangements.
  • International work experience.
  • Inclusive and diverse workplace.
  • Long-term career opportunities.
Digital Customer Care Company BV logo

Digital Customer Care Company BV

Digital Customer Care Company BV, based in Amsterdam, Netherlands, is a rapidly growing global contact center established in 2014. With agents located in over 10 countries, the company handles more than 15,000 customer interactions monthly, specializing in multilingual customer service for various industries including automotive, fashion, IT, e-commerce, travel, and education. The company prides itself on delivering exceptional customer experiences through proactive engagement via live chat, phone, email, and messaging platforms. As a remote-first organization, Digital Customer Care Company fosters a dynamic and inclusive work environment, offering flexibility and opportunities for professional growth to its employees.

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