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Customer Service Agent Dutch-speaking (freelancer.) - Remote

Posted 27 weeks ago
Customer Service
Freelance
Worldwide
EUR10 - EUR15/hour

Overview

We are looking for a Dutch-speaking Customer Service Representative to join our remote team and provide excellent customer service while generating leads for our clients.

In Short

  • Remote job opportunity
  • Freelance position
  • Answer customer inquiries via chat, phone, and email
  • Generate leads for sales departments
  • Work flexible hours, including evenings and weekends
  • Conduct multiple chat conversations simultaneously
  • Receive extensive training and support
  • Work with a variety of clients in different industries
  • Opportunity for personal and professional growth
  • Competitive hourly wage

Requirements

  • Fluent in Dutch
  • Strong communication skills
  • Ability to multitask
  • Customer service experience preferred
  • Willingness to work flexible hours
  • Available for at least 12 months
  • Basic computer skills
  • Ability to work independently
  • Passion for customer service
  • Team player attitude

Benefits

  • Work from anywhere in the world
  • Contribution to home office expenses
  • Company-provided computer with dual screens
  • Annual performance-based bonus
  • Dynamic and inclusive work environment
  • Opportunities for career advancement
  • Team events and activities
  • Extensive training and support
  • Gain experience with diverse clients
  • Fun and friendly company culture
Digital Customer Care Company BV logo

Digital Customer Care Company BV

Digital Customer Care Company BV, based in Amsterdam, Netherlands, is a rapidly growing global contact center established in 2014. With agents located in over 10 countries, the company handles more than 15,000 customer interactions monthly, specializing in multilingual customer service for various industries including automotive, fashion, IT, e-commerce, travel, and education. The company prides itself on delivering exceptional customer experiences through proactive engagement via live chat, phone, email, and messaging platforms. As a remote-first organization, Digital Customer Care Company fosters a dynamic and inclusive work environment, offering flexibility and opportunities for professional growth to its employees.

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