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Senior Technical Account Manager - Remote

Posted 16 weeks ago
Customer Service
Full Time
UK

Overview

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. We are committed to diverse perspectives and aim to improve the world of work.

In Short

  • Join the Customer Success team as a Senior Technical Account Manager.
  • Support growth and expansion of Deputy products with strategic customers.
  • Utilize technical acumen and customer-facing skills to provide solutions.
  • Drive customer satisfaction, utilization, and retention.

Requirements

  • 5+ years of experience in a TAM role or similar.
  • Desirable software development and architecture experience.
  • Project management experience is highly desirable.
  • Ability to analyze business requirements and customer interactions.
  • Confident with technical workflows around APIs and SFTP.
  • Comfortable working cross-functionally with teams.

Benefits

  • Collaborative working environment.
  • Flexible co-working space in central London.
  • Employee stock ownership from Day 1.
  • Private health and dental insurance.
  • Flexible holiday time.
Deputy logo

Deputy

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, dedicated to empowering businesses to create thriving workplaces. With a presence in over 100 countries and serving more than 330,000 workplaces, Deputy aims to enhance employee engagement, customer service, legal compliance, and profitability. The company has recently surpassed $100 million in annual recurring revenue and is committed to improving the world of work for 80% of the global workforce. Deputy values diverse perspectives and fosters innovation through a team that encompasses a variety of backgrounds, experiences, and skills.

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