SVP of Customer Operations - Remote

Overview

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.

For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent, driving both individual and company success.

We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.

Join us in shaping the future of learning and workforce development!

In Short

• Strategic and execution-oriented leadership role at a high-growth SaaS company.
• Key advisor to the Chief Revenue Officer.
• Drive cross-functional alignment and optimize customer journey.
• Experience in organizations scaling from 50M-200M in revenue.
• Deliver enterprise software solutions globally.
• Build and optimize cross-functional teams.
• Familiarity with Salesforce and revenue intelligence tools.
• Champion data-driven decision-making.
• Collaborate with senior leaders for strategic insights.
• Flexible work arrangements available.

Requirements

• Executive-level leadership experience in a SaaS environment.
• Strong understanding of enterprise sales motions and revenue operations.
• Proven success in building and scaling teams.
• Deep analytical and systems thinking abilities.
• High level of business acumen and comfort with ambiguity.
• Excellent communication skills.
• Experience with go-to-market tech stacks.
• Ability to operationalize strategic priorities.
• Experience in forecasting and KPI tracking.
• Collaborative mindset with senior leaders.

Benefits

• Comprehensive benefits package for well-being and growth.
• Commitment to diversity and inclusion.
• Opportunities for continuous skill development.
• Flexible work arrangements tailored to each role.
• Inclusive and adaptable work environment.
• Support for remote collaboration using tools like Zoom and Slack.
• Fair and equitable compensation practices.
• Opportunities to drive change through workforce transformation.
• Access to a community that values learning and collaboration.
• Commitment to creating a harassment-free workplace.