Account Director - Remote

Overview

As an Account Director on Degreed’s Customer Success team, you will take ownership of gross and net retention by driving renewal and upsell motions while ensuring our clients achieve tangible, quantifiable value from the Degreed solution.

In Short

• Own gross and net retention targets.
• Lead strategic account planning to identify opportunities for growth.
• Proactively manage value realization.
• Build and maintain executive relationships.
• Navigate change management processes within large enterprises.
• Leverage product knowledge and consulting expertise.
• Deliver impactful executive business reviews.
• Collaborate cross-functionally with various teams.
• Monitor and analyze success metrics.
• Identify and pursue expansion opportunities.

Requirements

• Expertise in outcome-driven client management.
• Proven ability in strategic account planning and forecasting.
• Strong interpersonal and executive presence.
• Experience in change management within enterprises.
• Knowledge of HRTech and Learning & Development.
• Ability to translate product features into tailored solutions.
• Negotiation and objection handling skills.
• Familiarity with sales methodologies.
• Proficiency in data analysis.
• Superior communication skills.

Benefits

• Comprehensive benefits package designed for well-being.
• Support for growth and success in your career.
• Flexible work arrangements.
• Inclusive work environment.
• Opportunities for continuous development.