Solutions Engineer - Remote

Overview

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

In Short

• Support customers, prospects, and community with deep learning solutions.
• Work closely with go-to-market team, researchers, and engineers.
• Identify technologies and workflows to streamline support experience.
• Build automated solutions and improve customer experience.
• Engage directly with customers to understand their needs.

Requirements

• Strong engineering background with proficiency in Python, Rust, TypeScript/JavaScript.
• Experience delivering software demonstrations to various audiences.
• Ability to learn and deploy technical solutions across stacks.
• Experience partnering with sales to provide technical solutions.
• Proven problem-solving skills.

Benefits

• Work on cutting-edge technology in the AI industry.
• Collaborative and inclusive work environment.
• Opportunities for personal and professional growth.