Customer Success Advocate - Remote

Overview

As a Customer Success Advocate at Deel, you will be the face and voice of the company for clients, building relationships and driving revenue growth.

In Short

• Manage a high volume of small spend accounts.
• Identify risks that may lead to customer churn.
• Handle customer escalations and bulk communications.
• Provide product and operational feedback from clients.
• Ensure high-quality customer experiences daily.
• Coordinate with internal teams for timely responses.
• Drive adoption of platform features for better retention.

Requirements

• 0-2+ years in customer-facing roles.
• Experience with Gainsight is a plus.
• Strong desire to work in the technology space.
• Ability to complete tasks quickly and productively.
• Strong relationship-building skills.
• Data-savvy with analytical skills.
• Motivated self-starter with a growth mentality.
• Track record of achievement in previous roles.
• Curious and interested in making an impact.

Benefits

• Provided computer equipment tailored to your role.
• Stock grant opportunities based on role and location.
• Flexible remote work options.
• Access to additional perks and benefits.