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Associate Customer Success Manager - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

As an Associate Customer Success Manager at Deel, you will be the face and voice of the company for our clients, responsible for building genuine relationships and driving long-term revenue growth.

In Short

  • Manage and foster relationships with up to 200 client accounts.
  • Train clients on Deel processes and platform navigation.
  • Lead client interactions with a focus on product adoption.
  • Strengthen client relationships and mitigate churn.
  • Become a trusted partner and advocate for clients.
  • Collaborate with internal teams for client success.
  • Provide strategic guidance on operational issues.
  • Drive meaningful impact in a fast-paced environment.

Requirements

  • 1-3+ years in customer-facing roles.
  • Experience in fast-growth startups or consulting.
  • Strong relationship-building skills.
  • Ability to manage high volumes of customer requests.
  • Data-savvy with analytical skills.
  • Self-starter with a growth mentality.
  • Track record of achievement in previous roles.
  • Curiosity and a desire to make an impact.

Benefits

  • Stock grant opportunities.
  • Flexible remote work options.
  • Competitive pay and benefits.
  • Access to WeWork spaces.
Deel logo

Deel

Deel is a leading technology company dedicated to revolutionizing the way businesses hire talent globally. With a diverse team of over three thousand individuals across more than 100 countries, Deel fosters a culture of innovation and continuous learning. The company aims to eliminate hiring borders, providing businesses with the tools to hire, onboard, manage, and pay employees seamlessly, thereby connecting the global workforce with opportunities. Following significant funding rounds, Deel has established itself as a market leader in international payroll and compliance, committed to building a generational platform that supports a diverse global economy.

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