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Associate Customer Success Manager - Remote

Posted Yesterday
Customer Service
Full Time
India

Overview

As an Associate Customer Success Manager at Deel, you will be the face and voice of the company for clients, responsible for building and maintaining customer relationships while driving revenue growth.

In Short

  • Manage relationships with up to 200 client accounts.
  • Train clients on Deel processes and platform navigation.
  • Lead client interactions with a focus on product adoption.
  • Strengthen relationships to solve client challenges.
  • Act as a trusted partner to clients, understanding their business needs.
  • Collaborate with growth and support teams.
  • Advocate for clients within Deel, sharing insights with teams.

Requirements

  • 1+ years in a customer-facing role.
  • Ability to manage high volumes of customer requests.
  • Experience in fast-growth startups or payroll companies.
  • Strong relationship-building skills.
  • Data-savvy with analytical skills.
  • Reliable self-starter with a growth mentality.
  • Track record of achievement in previous roles.
  • Curiosity and desire to make an impact.

Benefits

  • Stock grant opportunities.
  • Additional perks based on employment status.
  • Flexibility of remote work.
Deel logo

Deel

Deel is a leading technology company dedicated to revolutionizing the way businesses hire talent globally. With a diverse team of over three thousand individuals across more than 100 countries, Deel fosters a culture of innovation and continuous learning. The company aims to eliminate hiring borders, providing businesses with the tools to hire, onboard, manage, and pay employees seamlessly, thereby connecting the global workforce with opportunities. Following significant funding rounds, Deel has established itself as a market leader in international payroll and compliance, committed to building a generational platform that supports a diverse global economy.

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