Staff Tools Administrator - Atlassian - Remote

Overview

The Staff Tools Administrator will manage the configuration, administration, and maintenance of the Atlassian cloud product suite, ensuring optimal support for workflows and team collaboration.

In Short

• Manage and support Jira, Confluence, and other Atlassian tools.
• Implement automation to streamline workflows.
• Facilitate communication across teams.
• Handle service tickets for user access and technical support.
• Guide teams through data migrations to Jira.
• Maintain documentation of configuration changes.
• Deliver training to end users.
• Evaluate change requests for compliance.
• Integrate Jira with other business tools.
• Ensure tools are optimized for performance and reporting.

Requirements

• Bachelor’s degree required, preferably in Computer Science or IT.
• 3-5 years of experience in Atlassian Cloud Tool Administration.
• Atlassian certification preferred.
• Experience with Jira REST APIs and custom scripting.
• Understanding of agile methodologies and their implementation in Jira.
• Excellent problem-solving skills.
• Prior experience integrating Jira with tools like Github and Salesforce.
• Experience migrating teams from Azure DevOps to Jira preferred.
• Experience in a regulated field is a plus.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive work environment.
• Flexibility and work-life balance.
• Commitment to diversity and inclusion.