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Field Service Engineer - Remote

Posted 1 week ago
All others
Full Time
USA
$23.80 - $36.80 USD/hour

Overview

The Field Service Engineer 1 for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including service and repair, preventative maintenance, calibration, installations, and limited cross-functional support for Sales and Implementation teams.

In Short

  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems.
  • Respond to, evaluate, and prioritize work orders.
  • Diagnose, service, and resolve issues regarding proprietary hardware and software.
  • Execute a preventive maintenance program.
  • Provide limited cross-functional support for Sales and Implementation teams.
  • Maintain proper and accurate small parts inventory.
  • Continue training and self-development.
  • Maintain company assets securely and in working order.
  • Possess and maintain a valid driver's license.
  • Meet immunization requirements for access to customer sites.

Requirements

  • Associate Degree in Healthcare Technology or minimum of 3 years related experience.
  • 24x7 on-call experience in a customer-facing environment.
  • Computer electronics, Windows OS, and networking experience.
  • Prior experience as a hospital pharmacy technician or in a hospital Bio-Med environment is a plus.
  • Must work within defined processes and methodologies.
  • Must provide proof of and maintain current immunizations.
  • Weight lifting requirement: minimum 70 pounds.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for training and development.
  • Supportive work environment.
  • Company vehicle provided.
  • Flexible work-life balance.

Davol

Davol

Becton, Dickinson and Company (BD) is one of the largest global medical technology companies dedicated to advancing the world of health. With a commitment to innovation and quality, BD designs, manufactures, and markets billions of MedTech products each year, aiming to provide transformative solutions that improve patient care. The company fosters a collaborative environment where imagination and passion drive progress, encouraging employees to learn, grow, and contribute to making the world a better place. BD values diversity and inclusion, ensuring equal opportunities for all employees while focusing on delivering impactful health solutions.

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